In a study focused on after sales services in the telecom retail sector, redquanta evaluated major smartphone brands on metrics like technical support, spare part availability, service TAT and service quality. The study involved face-to-face interviews with more than 2000 real buyers across … [Read more...] about Xiaomi centers around after-sales service to support market leadership
At redquanta, we are committed to helping brands understand their brand presence in the mind of customers with the help of various audits that we conduct through our mystery shoppers. It is a win-win situation for our clients as well as our registered shoppers. While our clients get insightful data … [Read more...] about Congratulations! Announcing the Winners of our ‘Rs. 20,000 Online Payment Habits’ Contest
At redquanta, we are committed to helping brands understand their brand presence in the mind of customers with the help of various audits that we conduct through our mystery shoppers. It is a win-win situation for our clients as well as our registered shoppers. While our clients get insightful data … [Read more...] about We Conducted A Survey On Rental Apparels… And, Here Are The Winners!
About Client Digital payments division of a diversified tech conglomerate. Strategic Objectives Improve the ROI on merchant signup and support teams by 27% over a period of one-year Increase merchant satisfaction score by 35% in six months Key Bottlenecks Cadence and systems … [Read more...] about Scaling Merchant Network by Action Driven Activities
Who doesn’t love to shop? The thrill of purchasing a new dress, a mobile phone, or anything you had been saving up for, is a universal emotion. However, the sight of money exchanging hands is an equally disappointing experience. It makes you wish that you could do it free. Well… What if you could … [Read more...] about How To Avoid A Mystery Shopping Scam?
So, you’ve signed up with a genuine mystery shopping company, and have completed your first gig already. But now, you want to know how to get maximum benefits from the opportunity. Like every other profession, you can master mystery shopping too. With time and experience, you can learn the tricks … [Read more...] about 8 Ways To Become A Successful Mystery Shopper
Do you spend hours shopping, and still can’t get enough of it? Do you also secretly pray to be able to shop for free? If your answer to both the questions is in the affirmative, then you are a dream mystery shopping candidate! Mystery Shopping - Quick overview! It is pretty simple. You, as a … [Read more...] about Here’s How To Get Your First Mystery Shopping Gig In 48 Hours!
You love to nitpick about how pathetic the services of a particular restaurant are, don’t you? Or how a particular salesman always manages to get on the wrong side of you. You could spend hours shopping, and dedicate an additional hour to think about what was or wasn’t great about the … [Read more...] about How To Become A Secret Shopper?