Customer Experience–CX–is a hot topic in almost all organizations, whether they are startups or a Fortune 500 company. And with good reason. Customer experience is more than a buzzword and is pivotal in the future of marketing and sales. When your customers have a great experience with your … [Read more...] about Getting CX programs Started Well – The Ultimate Guide to Getting Started With a Customer Experience Program
Imagine you are on your way to work. There's a coffee shop on the way, and you get your daily cup of joe there. Have you ever evaluated your experience as a customer before? Think about the first time you were there and what made you go back there again and again. What do you remember about … [Read more...] about Attention to Detail – The #1 Tip to Craft Memorable Customer Experiences
Mumbai, INDIA, 16th June 2020 - POCO, now an independent smartphone brand, has emerged as the “most preferred brand” among Indian buyers on the paramount parameter of quality. The findings came from an expansive study conducted by redquanta —across eight cities—with around thousand … [Read more...] about POCO emerges as the top brand among Indian consumers for after-sales excellence
We received an excellent response to both the surveys, and wholeheartedly thank each and every participant. Your contribution has been a truly invaluable one. If you'd like to see how your responses are being used, click here to download our industry reports. List of Winners (Survey 1 & … [Read more...] about Winners of COVID-19 Series Survey
In a world full of fake online jobs, redquanta is a boon for people looking for genuine work from options with potential growth opportunities. I got to know about this company from a close relative who gave a good feedback and advised me to join this organization. I was referred by a known person … [Read more...] about Potential growth opportunities with RedQuanta
With adequate previous work experience, but currently living at a remote place in West Bengal where there are no companies, I have been lucky to have had found a work from home job in an environment where most work from home jobs posted online are scams. So here I am as Quality Executive at … [Read more...] about A gist on my work from home job experience
Few years ago, when I left my full-time job, I was sure that my career was going to take a dip as I was at home struggling with a new born. After spending considerable time and efforts on finding some sustainable work from home options, one fine day I stumbled upon a job listing for … [Read more...] about A Google search that changed my life for good!!!
I have successfully completed 3 years with redquanta. It has given me a great opportunity to start my career again at the time when I had no idea about from where to again. From the very beginning, I found that the organisation has implemented their processes and policies well. They continuously … [Read more...] about Regained The Freedom While Working From Home