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Ready to take the new-world reality in your stride?

redquanta’s

All-Round Covid-19 CX Package

SOP Design

Create new CX processes from scratch derived from industry-specific and cross-industry expertise

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Monitoring Technology

Fool-proof and robust technology to empower self-audits led by staff. You get all updates in real time.

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Experience Evaluation by Real Customers

Take a “safety barometer” reading from real customers that are an exact match with your TG.

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Mirror Review endorses redquanta as one of the most rewarding Customer Experience solution providers

Design and implement your CX strategy with the industry leader.

We create real bottomline growth through customer experience

Decades of industry-specific experience

Decades of industry-specific experience

All partnering brands get consistent guidance from our CX consultants and market research experts.

Robust technology infrastructure

Robust technology infrastructure

Our tech is developed and maintained in-house by a world-class team of engineers. Your entire team can track CX performance in real-time at different levels of abstraction.

We have shaped CX for Fortune 500 companies

We have shaped CX for Fortune 500 companies

We know how the most successful of brands achieve substantial growth by delivering excellent experiences and consistently acting on customer inputs.

Join hands with redquanta, and your entire customer experience journey will be ours to drive

Effective alone. Terrific together

Our suite of customer experience solutions

Customer Journey Mapping

Customer Journey Mapping

Personalized experiences created with great finesse and attention to detail

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Mystery shopping 2.0

Mystery shopping 2.0

Quantify your CX through reliable inputs generated by our hand-picked experience experts

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Customer Feedback

Customer Feedback

Go beyond feedback collection Take real-time action on customer inputs

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In-store Execution Audits

In-store Execution Audits

Monitor infrastructure, merchandising and promotions right from your desk

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Supervised Implementation

Supervised Implementation

Create tangible CX improvements throughout the organization

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Team Engagement

Team Engagement

Training sessions and content sharing to create a sense of purpose throughout the organization

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Fabulous customer experiences for 250+ brands around the globe

#Powered By redquanta

Rahul Singh

redquanta enabled flawless service across 40 outlets for this rapidly expanding brand.

Rahul Singh

Founder & CEO, The Beer Cafe
Peeyush Bansal

Store audits by regional managers made consistent, efficient and highly result-oriented

Peeyush Bansal

Founder & CEO, Lenskart
Mona Sharma Menon

A win-win situation that enhanced customer experience and employee experience in tandem

Mona Sharma Menon

Director, Marshalls Wallcoverings

Results that tell the redquanta story

46 %

increase in key sales skills in 7 months for premium automobile brand

91 %

increase in sales of preferred house brands in 1 year for a luxury goods retailer

42 %

increase in NPS for financial services company in 2 years

27 %

increase in upsell rates in 1 year for a consumer electronics company

Start a conversation with us

Let us show you the business value of creating memorable customer experiences