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Consulting and MR Firms

Challenge

A Leading Mobile brand had implemented BTL activities by creating highly interactive Experience Zones prior to its new Product Launch. The brand wanted to gauge the effectiveness of their efforts in the mind of consumer

Approach

  • Intercept Interviews executed at the entry and exit of the Zones
  • The Entry questions were to understand the demography and perception of the product prior to experiencing its features
  • Post the respondent had experienced the features, an interview was conducted at the exit point to understand shift in perception
  • An effective target group of around 6000 consumers were intercepted over a period of 12 days across 19 Experience Zones

Impact

  • Insights provided to the Client in terms of potential buyers Intent to Purchase, Premium Perception, Willingness to Buy, Expected Price point, Recommendation rate, Familiarity with features
  • 64% of the respondents were willing to buy the product post exposure to the Experience Zone
  • It was identified that premium perception and willingness to buy at the given price point had dropped by 21% post exposure to the Experience Zone

Case Studies

Identified most preferred Home shopping companies basis CAPI/CATI of targeted consumers

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Reduced training budget and re-designed SOPs based on Attribute Analysis and CXM

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Dug out insights on; Intent to Purchase, Premium Perception, Willingness to Buy, Expected Price Point, Recommendation Rate etc.

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17% sales growth in LFR channel for personal grooming brand

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See redquanta in Action