Mystery Shopping changed my life! I know, a rather strong-worded (If not, exaggerated) statement there. How did that happen, you ask? Well, it all began one fine afternoon when I - Career Girl turned Stay-At-Home-Mom was pouring out my woes to a casual acquaintance I met online (yes, that's how … [Read more...] about Winner – Mystery Shopper Blog Contest 2012 – entry by Renuca Veloso, Mumbai
Mystery shopping is perhaps the ONLY part-time work option which is truly flexible. Think about it: You get to decide what you want to audit and when; there is no registration fee, no tedious forms to be filled and no upfront commitment from you. You can be a mystery shopper irrespective of … [Read more...] about Can I be a Mystery Shopper if I work or study full-time?
Companies and service providers in India are finally waking up to the power that consumers wield in making or breaking their business. Indian consumers to have finally started demanding better service and do not mind paying a premium for high quality service. While mystery audits could cover … [Read more...] about How does my report help the Company?
One of the key factors in mystery shopping is that the shopper (i.e. you) stay anonymous; which means that you need to conduct yourself like a regular shopper. The guidelines and questionnaires, although simple, require you to observe, note and recall fine details. You obviously cannot carry a … [Read more...] about Why must I complete & submit the audit report within 24 hours of my visit?
One of the most common questions we get asked is “why do you need so many people to run a mystery audit firm and what do they all do?” It seems simple – how much work could ‘mystery auditing’ require. I mean, you send a shopper – he shops, reports; you send the report to the client and that’s … [Read more...] about Our Team structure – what everyone does!
No, most shoppers start with no experience. An eye-for-detail, keen observation, good English language skills and a joy for shopping are qualities that make a great shopper. Respect for deadlines and commitment to work is also something that is much valued and respected. Also, given the nature … [Read more...] about Do I need to pay or have any previous experience to become a Mystery Shopper?
Anyone over 18 years of age residing in India; who has a natural inclination to observe while shopping and cares about the service he/she receives can become a mystery shopper. Good English language skills (reading & writing) are an added advantage. Since most assignments have to be submitted … [Read more...] about Who can become a mystery shopper? Do I have to have any qualifications to become a mystery shopper?
A : We do a variety of integrity and customer service audits across industries and sectors. The objective of these audits range from evaluating customer satisfaction to employee integrity or efficiencies and effectiveness. The end result normally is that Companies & service providers want … [Read more...] about What type of mystery shopping does RedQuanta do?