India, 30 October 2020: Mi India, India’s number one smartphone and smart TV brand for the second year in a row emerged as the top brand for delivering top-notch quality smartphones. The findings came from an expansive study conducted by RedQuanta, a leading customer intelligence firm across more … [Read more...] about Mi India emerged as the top brand in India for its high quality smartphones
POCO emerges as the top brand among Indian consumers for after-sales excellence
Mumbai, INDIA, 16th June 2020 - POCO, now an independent smartphone brand, has emerged as the “most preferred brand” among Indian buyers on the paramount parameter of quality. The findings came from an expansive study conducted by redquanta —across eight cities—with around thousand … [Read more...] about POCO emerges as the top brand among Indian consumers for after-sales excellence
Xiaomi centers around after-sales service to support market leadership
In a study focused on after sales services in the telecom retail sector, redquanta evaluated major smartphone brands on metrics like technical support, spare part availability, service TAT and service quality. The study involved face-to-face interviews with more than 2000 real buyers across … [Read more...] about Xiaomi centers around after-sales service to support market leadership