About Client Digital payments division of a diversified tech conglomerate. Strategic Objectives Improve the ROI on merchant signup and support teams by 27% over a period of one-year Increase merchant satisfaction score by 35% in six months Key Bottlenecks Cadence and systems … [Read more...] about Scaling Merchant Network by Action Driven Activities
Leveraging Channels for Growth in Financial Technologies
About Client Digital banking division of a global financial services group. They wanted to use channels like restaurant chains to let people directly and digitally open new bank accounts. Channel partner store staff was mandated to handle the process end to end (explaining benefits, KYC, … [Read more...] about Leveraging Channels for Growth in Financial Technologies