- Individual scorecards to drive accountability
- Internal customer experience brand for relatability
- Expert tips and lessons that go beyond the scope of mystery shopping coverage
- Employee delight: knowledge sharing that creates long-term value for employees
- Fun and interactive training sessions
- Demonstrating the ripple effect of good CX delivery on the whole organization
Read these hand-picked case studies and articles to fully understand
the depth of our team engagement solutions
A suggested scorecard for Promoters motivated them to impress customers and raise the NPS
18% jump in sales for an international decorative lightings brand—achieved through an increase in CSAT score