Management of staff incentives and appraisals system using reliable data
Tracking of Franchise performance
Maintaining price hygienc across the channel
Checking and ensuring presence of in-store marketing elements
Huge cost savings in comparison to inhouse audits
Involvement of third party auditors leads to better acceptability of findings
Data you can trust
Verified shoppers, real people, who do the job exactly as they are supposed to.
Shopper presence in the audit scenario validated.
Accurate, unbiased, real time data, data you can trust.
Our own patented technology
Software developed in-house allows instant access to data 24*7
No third party dependency on technology
We are in total control of the entire audit execution cycle
Actionable insights to improve your business
There is literally no area of your business we cannot capture. Our trained shoppers gather data on all fronts, be it ambiance, staff, hygiene, products etc. Wouldn't you want to know how much the staff is really doing to sell your business to the customer? Or is he even doing it at all?We don't just collect data. We make sure that the data is presented in a format that is objective and quantifiable, making it easy for our clients to derive actionable outcomes.
Our industry benchmarking data gives a fair idea of where you stand with respect to competition. It also identifies the best practices pertaining to your industry. So if you want to know where you stand with respect to specific competitors, we will give you the answer.
Customer experience audits
Product placement & promotion audits
Phone & Email audits
Can we talk?
We have got what it takes to manage Mystery audits of any nature. Partnering with us could be a crucial step in your business reaching the next level. We build our programmes on the vision and philosophy you have for your brand. It would be our pleasure to meet you at your convenience over a cup of coffee, without any obligations or fees. For details and price structure contact us
RedQuanta is a new-gen mystery audit firm in the country. We aspire to be the partner of choice to every organization who has the customer at the core of their business; where every stakeholder believes that customer satisfaction, customer delight and customer experience management are key to success in today's world. We join you in this mission and help your organization become truly customer-centric.