About Us

RedQuanta is a new-gen mystery audit firm in the country. We aspire to be the partner of choice to every organization who has the customer at the core of their business; where every stakeholder believes that customer satisfaction, customer delight and customer experience management are key to success in today's world. We join you in this mission and help your organization become truly customer-centric.

A portfolio company of the Morpheus Venture partners, RedQuanta has garnered a significant amount of interest from the VC community in the country. We have recently closed a round of funding from a pool of investors, who also provide strategic guidance to our growing company as our advisory board.

Our extremely talented team brings a fresh perspective to the age-old way of conducting mystery-shopping audits. Our team comprises of a diverse team carrying a cumulative thousands of man-hours of experience in the retail and analytical experience.

A strong and robust technology coupled with an unmatched network of qualified mystery shoppers, we are truly poised to deliver the best mystery shopping audits for your organization.

We work with both products and services organizations. Some of our clients are leading retailers, coffee chains, personal care services, automobile brands, FMCG brands, financial products companies and even businesses in the online and e-commerce space.Our unique and result-oriented approach has won us not just clients, but advocates who truly see us as partners helping them continuously improve their business processes.

We are sure we can help you too. Let's start with a discussion. Call us, email us or even drop by our office for a discussion over coffee.

VISION

At Red Quanta, our clients are the core of our business. Our idea is to satisfy our clients by satisfying their customers. After all, the whole game is all about making the consumers happy and gaining their trust in company's product. We succeed by knowing them and not only by meeting but by exceeding their expectations for quality and service.

MISSION

Our Mission is to partner companies, make distinctive, lasting and substantial improvements in their performance by enhancing their customer experiences.!!

VALUES

Team values are there to benefit oneself, one's team and the company, thus serving the clients better.Our reputation is created by the way the people within our team act with clients, shoppers, colleagues and their communities.

What we mainly believe in is "there is no secret routine; there is no magical number of reps and sets. What there is, is confidence, belief, hard work on a consistent basis, and a desire to succeed". We think "one can't make any hits if he doesn't take any shots".

We consider the following things while working.

FOCUS ON THE CUSTOMER

• We believe that our customers are the reason we exist.
• We direct our energies towards exceeding our customer's expectations.
• We believe in being trusted, respectful, delivering our promises, following through and taking ownership and accountability.
• We value all customers..large and small.

TRUST AND INTEGRITY

• We are honest and direct in our communication.
• We do what we say, we are going to do.
• We demonstrate the highest standard of ethics in our business dealings.

TEAMWORK

• We are proud and committed towards each other.
• Work is best enjoyed when it is evenly divided, in our opinion.
• We believe in:
  • Being adventurous, creative and open minded
  • Pursuing growth and learning
  • Building open and honest relationships with communication
  • Doing more with less
  • Being humble
  • Being passionate and determined

RECOGNITION

• We value hard work, competence and the drive to get the job done.
• Being unappreciated for the hard work sucks! So we appreciate the hard work of ourselves and others as well.

DECISIVENESS

• We evaluate alternatives and move forward quickly.
• We value sound judgment.
• We have a bias for action.
• We are not afraid to make mistakes.

Team values are important for one to inhale because it helps your boat of success further to sail.